The customer experience platform for enterprises 

Standardize, embed and scale your customer experience approach in your organization

Join other customer-centric companies that trust in Smaply.

Besides the full potential of all Smaply tools, enterprise customers get their 

own white-labelled access to the tool as well as a broad range of training and personal support.

Smaply is one of the very best platforms in the market to create service maps or customer journeys using an already developed framework steeped in best practices. The additional integrations of persona management and stakeholder alignment give any team an edge when it comes to rapidly coming up to speed 

in the practice of CX.

Dennis Wakabayashi 

Vice President of Digital and Integrated Commerce at Integer Group, US

Working with Smaply is like a breath of fresh air. Smaply offers a refreshing approach 

to help your company find and meet the evolving needs of current and prospective clients.

Robert Bloom 

Managing Partner at DesignThinkers Group, South Africa

Smaply acts like a tool platform that is intuitive and super easy to use. This greatly facilitates cross-team real time collaboration with internal teams as well as external agencies allowing us to create incredible synergies in building upon existing Cx knowledge. Smaply’s tutorials and outstanding customer service have been key 

to PwC’s effective adoption of Customer Experience practices and tools.

Fernando Yepez

Director, Global Delivery Model at PwC

Training and coaching for you and your team

Journey mapping workshops for users and workshop facilitators

Introduction to customer experience and service design methods

Hands-on tool trainings to get out the most of your journey maps

Your company's look and feel when your team logs in


Your dedicated subdomain (e.g.,


Your logo


Your background image

Tobias Lichtenstern

Head of Sales and Consulting

We are looking forward to talking with you!

Smaply is a product of:

More than Metrics GmbH